Is Your Agency PPRA Ready? Here's What Inspectors Look For

What PPRA Inspectors Look For

The Property Practitioners Regulatory Authority (PPRA) conducts regular inspections to ensure agencies comply with the Property Practitioners Act. Here's what you need to know:

1. Fidelity Fund Certificates

Every principal and agent must have a valid Fidelity Fund Certificate (FFC). Inspectors will verify:

All FFCs are current and not expired

FFCs are displayed prominently in the office

Each practitioner's FFC matches their role and activities

2. Trust Account Records

Trust account compliance is critical. Ensure you have:

Separate trust accounts for each business entity

Complete transaction records with supporting documents

Regular reconciliation statements

Proper authorization for all disbursements

3. Mandate Documentation

Your mandate files should contain:

Signed mandate agreements with all required terms

FICA documentation (ID copies, proof of address)

POPIA consent forms

Property inspection reports

All communication records

4. Staff Training Records

Document all compliance training including:

Induction training for new staff

Ongoing CPD (Continuing Professional Development)

Anti-money laundering awareness

POPIA compliance training

How Realty Comply Helps

Our platform automates compliance tracking, document management, and training records—ensuring you're always inspection-ready. No more last-minute scrambles when the PPRA comes knocking.